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- Article name
- KEY RISK INDICATORS FRAMEWORK AS A WAY OF MANAGING IT OPERATING RISKS
- Authors
- Gromov A. I., , AGromov@hse.ru, National Research University Higher School of Economics (HSE), Moscow, Russia
Rogova A. Yu., , rogova@gmail.com, Higher School of Economics, Moscow, Russia
Ratoushin A. V., , aratoushin@gmail.com, Higher School of Economics, Moscow, Russia
- Keywords
- business process management / operating risk / key performance indicators / key risk indicators / example of developing a set of KRI for internal information system
- Year
- 2010 Issue 4 Pages 3 - 9
- Code EDN
- Code DOI
- Abstract
- Key performance indicators (KPI) present an effective, high-precision framework for continuous monitoring of target achievements. The KPI framework has proved itself to be a functional tool within different economic sectors in series of large and mid-size companies. Notwithstanding all advantages and effects of the implementation of KPI framework, it cannot be used for assessment and monitoring of operational risk level that was accepted for achievement of defined targets. Switching towards a risk-balanced approach in process management requires the definition and implementation of framework for monitoring the compliance of company risk-profile with its risk-tolerance. This requirement results in a key risk indicators KRI framework. The article provides an example of developing a set of KRI for internal information system.
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