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- Article name
- E-Government Services: an Analysis of Discussions in Social Media
- Authors
- Chugunov A. V., , chugunov@egov-center.ru, Saint-Petersburg national research University of information technologies, mechanics and optics, St. Petersburg, Russia
Bershadskaya L. A., , bershadskaya.lyudmila@gmail.com, University ITMO - National Research University of Information Technologies, Mechanics and Optics, St.-Petersburg, Russia
- Keywords
- e-governance / e-government / e-services / monitoring / assessment / social media / blogosphere
- Year
- 2014 Issue 1 Pages 10 - 17
- Code EDN
- Code DOI
- Abstract
- In this paper the analysis of e-governance monitoring methods is given. The article includes international measurement techniques description and overview of Russian Federation experience in e-government monitoring. The authors introduce expert poll methodology for e-governance development assessment and the results of it's application in Russia.
- Text
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